Privacy Policy

How we protect and use your information

Information We Collect

We collect information you provide directly to us, such as when you create an account, apply for a visa, or contact us for support.

Personal Information

  • Name, email address, and phone number
  • Passport information and travel details
  • Payment information
  • Documents uploaded for visa applications

Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process your visa applications
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We may share your information with:

  • UAE immigration authorities for visa processing
  • Service providers who assist in our operations
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Visa application data is typically retained for 7 years.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

International Transfers

Your information may be transferred to and processed in countries other than your own, including the UAE for visa processing purposes.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@nammadubai.com
  • Phone: +91 95919 73169
  • Address: Bangalore, Karnataka, India

Last updated: 1/15/2026